Refund Policy

This is the refund policy for Tapp Brothers LLC and associated websites (https://link.primalmovementacademy.com, https://primalmovementacademy.com, https://primalbodyacademy.com, https://tappbrothers.com, https://business.tappbrothers.com, tappbusiness.mykajabi.com, tappbrothers.mykajabi.com).

You will absolutely love our products and services.

However, you're fully protected by a 100% money-back return policy.

Here's how it works...

Our Products Come With A Minimum Of 60 Day Money Back Guarantee

All of our courses and products come with a minimum 60 day 100% money back guarantee. Some of our business products come with an extended guarantee up to 365 days. The page that you purchase the product will list the exact duration of your money back guarantee for each product. However, know that with any product, you get a minimum 60 day money back guarantee.

(Regarding 60 Day Money Back Guarantee) First 60 Days

If you received a 60 day money back guarantee, and you are dissatisfied at any time during the first 60 days after purchase, simply return all physical products we shipped to you, delete all digital files, including video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That's a firm promise and commitment.

(Regarding 60 Day Money Back Guarantee) After 60 Days

If you received a 60 day money back guarantee, and for some reason you are dissatisfied more than 60 days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all physical products we shipped to you, delete all digital files, including video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 30 days. We will refund that portion of the purchase price.

In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they're in good condition). Returned physical products are subject to a re-stocking fee equivalent to 0 percent of the purchase price.

We do not take title to a returned physical product until we receive it. In limited circumstances, and at our sole discretion, we may issue a full or partial refund without the return of a physical product you purchased from us. If we issue such a refund without a product return, we do not take title to the physical product that has not been returned.

(Regarding 365 Day Money Back Guarantee) First 365 Days

If you received a 365 money back guarantee, and you are dissatisfied at any time during the first 365 days after purchase, simply return all physical products we shipped to you, delete all digital files, including video, audio, and text files you obtained from us, and ask for a full refund. You will get your money back. That's a firm promise and commitment.

(Regarding 365 Day Money Back Guarantee) After 365 Days

If you received a 365 day money back guarantee, and for some reason you are dissatisfied more than 365 days after purchasing using a multi-payment option (such as monthly or 3-pay), simply return all physical products we shipped to you, delete all digital files, including video, audio, and text files you obtained from us, and ask for a refund of any part of the purchase price you have paid in the last 365 days. We will refund that portion of the purchase price.

In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they're in good condition). Returned physical products are subject to a re-stocking fee equivalent to 0 percent of the purchase price.

We do not take title to a returned physical product until we receive it. In limited circumstances, and at our sole discretion, we may issue a full or partial refund without the return of a physical product you purchased from us. If we issue such a refund without a product return, we do not take title to the physical product that has not been returned.

Shipment and Risk of Loss

When you buy a physical product from our website, the purchase is made per a shipment contract. Whether we ship the product directly to you, or it is shipped to you by a third party (e.g. a drop shipper), the risk of loss and title for each product purchased from us passes to you once it has been delivered to the carrier (e.g. U.S. Postal Service, U.P.S., FedEx etc.). We are not responsible for items lost during transit.

Subscription Cancellations

f you want to cancel a subscription you have with us, please use the information in the “Contact Us” section below to make your cancellation request.

When you cancel a subscription with us, you will continue to receive your subscription benefits until the end of the current billing period. You will not receive a refund of any portion of the subscription fees you paid for the current or prior billing periods. In limited circumstances, and at our sole discretion we may offer a full or partial refund of subscription fees you paid for current or prior billing periods.

Example: If we process a monthly subscription’s cancellation on March 7th, you will continue to receive the benefits of that subscription until March 31st and there will not be a refund of any part of the March monthly subscription fee. You will neither be billed for nor receive the benefits of the cancelled subscription after March.

If you choose a multi-payment option for a single subscription period, when you cancel a subscription during that period, you will continue to receive the benefits of the subscription until the end of the period and must continue to honor your agreement to make multiple payments for that subscription period.

Example: If we process an annual subscription’s cancellation in May that you agreed to pay for with quarterly payments (January 1st, April 1st, July 1st, and September 1st), you will continue to receive the benefits of that subscription until the end of the year, there will not be a refund of any part of the annual subscription fee already paid, and you must make the two remaining quarterly payments (July 1st and September 1st). You will neither be billed for nor receive the benefits of the cancelled subscription after the end of the annual subscription period.

Do not wait until the end of a billing or subscription period to make a subscription cancellation request because such requests are typically processed within 2 to 3 business days after we receive them. As it takes longer for us to receive postal mail than electronic mail, we recommend that you email your request. Providing us with your account/subscription number (if you have one) can also speed up the process of honoring your request.

We will confirm your subscription has been cancelled by either email or postal mail.

Contacting Us

Email your refund or subscription cancellation request to support@tappbrothers.com. Please include the words "Refund Request" or “Subscription Cancellation Request” in the subject line of your email.

Send your written request for a refund or subscription cancellation by first class postal mail to:

Tapp Brothers LLC

Attn: Refunds & Subscriptions Department

3160 Challenger Point Dr.

Loveland, CO 80538

United States

or call +1 (855) 605-0705

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund or cancelled your subscription. We want satisfied customers.

Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.

This refund policy was last updated on April 4, 2023.

Copyright © 2008-2023 Law Office of Michael E. Young PLLC and generated with Website Legal Forms Generator software, and licensed for use by the owner of this Website(s) at (https://link.primalmovementacademy.com, https://primalmovementacademy.com, https://primalbodyacademy.com, https://tappbrothers.com, https://business.tappbrothers.com, tappbusiness.mykajabi.com, tappbrothers.mykajabi.com). All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner. Use of this document does not make the website owner a client of the law firm. Contact the website owner with any questions or concerns about this site.